PRIVACY POLICY
TrustEdge Markets Limited
Effective Date: February 2026
1. Introduction
Welcome to TrustEdge Markets Limited (“TrustEdge”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustedgehub.com and use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
If you do not agree, please do not use our services.
2. About Our Services
TrustEdge Markets Limited operates as a business support and compliance service provider, offering services including but not limited to:
- Business registration (CAC)
- Tax and TIN registration
- SCUML and regulatory compliance
- NAFDAC, SON, export and licensing services
- Business plans and proposals
- Website development and digital services
- Marketing and social media services
- Grant and loan assistance
Important Notice:
We act strictly as an intermediary/agent between clients and relevant government or regulatory bodies. We do not guarantee approvals, timelines, or outcomes from any third-party institutions.
3. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Business name
b. Business & Compliance Information
- Company registration documents
- Certificates and uploaded files
- Supporting documentation required for services
c. Payment Information
- Payment transaction details (processed via third-party gateways)
Note:
We do not store your card or payment details on our servers.
d. Technical Data
- IP address
- Browser type
- Device information
- Usage data (via analytics tools)
4. How We Use Your Information
We use your information to:
- Provide and process requested services
- Communicate with you regarding your orders or requests
- Submit applications to relevant authorities (CAC, FIRS, etc.)
- Improve our website and services
- Run advertising and marketing campaigns
- Comply with legal and regulatory obligations
5. Legal Basis for Processing (International Users)
Where applicable, we process your data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. Data Sharing and Disclosure
We may share your data with:
a. Government & Regulatory Bodies
Including but not limited to:
- Corporate Affairs Commission (CAC)
- Federal Inland Revenue Service (FIRS)
- SCUML and other regulatory agencies
b. Third-Party Service Providers
- Payment processors (e.g., Paystack, Flutterwave)
- Analytics tools (e.g., Google Analytics)
- Advertising platforms (e.g., Facebook Pixel)
- Communication tools (e.g., WhatsApp, email systems)
c. Legal Authorities
Where required by law or to protect our legal rights.
7. Data Storage and Security
Your data is stored on secure servers and within our website database (WordPress environment).
We implement reasonable administrative, technical, and physical security measures to protect your data.
However:
No system is 100% secure, and we cannot guarantee absolute security of your information.
8. Data Retention
We retain your data only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. User Accounts
When you create an account:
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to provide accurate and complete information
- We are not liable for unauthorized access resulting from your failure to secure your account
10. Payments
All payments are processed through secure third-party payment gateways such as Paystack and Flutterwave.
TrustEdge Markets Limited:
- Does not store card details
- Is not responsible for payment gateway failures, delays, or errors
11. Cookies and Tracking
We use basic cookies and tracking technologies to:
- Improve user experience
- Analyze website traffic
- Support marketing efforts
By using our website, you consent to our use of cookies.
12. International Data Transfers
As we serve international clients, your data may be transferred and processed outside your country of residence.
By using our services, you consent to such transfers.
13. Limitation of Liability (Very Important)
To the fullest extent permitted by law:
- TrustEdge Markets Limited acts strictly as an intermediary service provider
- We do not guarantee approvals, processing times, or outcomes from any government or third-party agency
- We are not liable for delays, rejections, errors, or losses resulting from:
- Government agency decisions
- Incorrect or incomplete information provided by clients
- Third-party service failures
- Technical issues beyond our control
Users are solely responsible for the accuracy and legality of all information submitted.
14. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent (where applicable)
To exercise your rights, contact us using the details below.
15. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
16. Contact Information
TrustEdge Markets Limited
Website: trustedgehub.com
Email: trustedgehub@gmail.com
Phone:
+234 811 111 7722
+234 811 111 8833
Zonal Office:
No.69, Ajilosun Street, Opposite NEPA/BEDC Office,
Ado-Ekiti, Ekiti State, Nigeria
Lagos Office:
No.110B, Obafemi Awolowo Way, Adjacent MAN House,
Ikeja, Lagos State, Nigeria
International Office:
1333 New Hampshire Ave NW, Suite 200,
Dupont Circle, Washington, DC 20036, USA