TERMS AND CONDITIONS

TrustEdge Markets Limited

Effective Date: [Insert Date]

1. Introduction

Welcome to TrustEdge Markets Limited (“TrustEdge”, “we”, “our”, or “us”).

These Terms and Conditions govern your use of our website trustedgehub.com and all services provided by us.

By accessing our website or using our services, you agree to be legally bound by these Terms.

If you do not agree, you must not use our services.

2. Nature of Our Services

TrustEdge Markets Limited provides business support and compliance services, including but not limited to:

Business registration (CAC)
Tax and TIN registration
SCUML and regulatory compliance
Licensing (NAFDAC, SON, export, etc.)
Business plans and proposals
Website development and digital services
Marketing and social media services
Grant and loan assistance

IMPORTANT:
TrustEdge acts strictly as an independent intermediary/agent facilitating services between clients and third-party institutions.

We are not a government agency and are not affiliated with any regulatory body.

3. No Guarantee of Outcomes

By using our services, you acknowledge that:

We do not guarantee approval, registration, certification, or success of any application
We do not control decisions made by government agencies or third parties
Processing timelines are estimates only, not guarantees

4. User Responsibilities

You agree to:

Provide accurate, complete, and truthful information
Submit all required documents promptly
Ensure that all submitted information is lawful and not misleading

You are solely responsible for:

Errors in submitted information
Any legal consequences arising from false or inaccurate data

5. Payments

a. Payment Terms

All payments must be made in full before service commencement, unless otherwise agreed
Payments are processed via third-party providers such as Paystack and Flutterwave

b. No Storage of Card Details

We do not store your payment card information.

6. Refund Policy (Strict Protection Clause)

All payments made to TrustEdge Markets Limited are non-refundable, except where:

We are unable to initiate the requested service at all

No refunds will be issued for:

Rejected applications
Delays from government agencies
Change of mind by the client
Incomplete documentation submitted by the client
Failure of third-party services

7. Service Delivery

Service timelines are estimates only
Delays may occur due to:
- Government agency processes
- Public holidays
- Technical issues
- Incomplete client submissions

We are not liable for delays beyond our control.

8. Third-Party Services

Our services involve third parties, including:

Government agencies (CAC, FIRS, SCUML, etc.)
Payment gateways
Hosting providers and digital tools

We are not responsible for:

Decisions made by these entities
Their errors, delays, or system failures

9. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login details
You accept responsibility for all activities under your account
We are not liable for unauthorized access due to your negligence

10. Intellectual Property

All content on this website, including:

Text
Graphics
Logos
Designs

are the property of TrustEdge Markets Limited and may not be used without permission.

11. Limitation of Liability

To the fullest extent permitted by law:

TrustEdge Markets Limited shall not be liable for:

Any direct, indirect, incidental, or consequential loss
Loss of business, profit, or opportunity
Rejection of applications by authorities
Delays caused by third parties
Errors arising from incorrect user information
Technical failures or service interruptions

All services are provided on an “as is” and “as available” basis.

12. Indemnification

You agree to indemnify and hold harmless TrustEdge Markets Limited from any claims, damages, or losses arising from:

Your misuse of our services
Your violation of these Terms
Incorrect or unlawful information provided by you

13. Termination of Services

We reserve the right to:

Refuse service
Suspend or terminate accounts

if:

False information is provided
Fraudulent activity is suspected
These Terms are violated

14. Privacy

Your use of our services is also governed by our Privacy Policy.

15. International Users

If you access our services from outside Nigeria:

You are responsible for compliance with your local laws
You agree that Nigerian law governs these Terms

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

17. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon posting on the website.

18. Contact Information

TrustEdge Markets Limited

Website: trustedgehub.com
Email: trustedgehub@gmail.com

Phone:
+234 811 111 7722
+234 811 111 8833

Zonal Office:
No.69, Ajilosun Street, Opposite NEPA/BEDC Office,
Ado-Ekiti, Ekiti State, Nigeria

Lagos Office:
No.110B, Obafemi Awolowo Way, Adjacent MAN House,
Ikeja, Lagos State, Nigeria

International Office:
1333 New Hampshire Ave NW, Suite 200,
Dupont Circle, Washington, DC 20036, USA